Privacy Policy

Effective Date: July 28, 2026

Northside Security ("Northside Security," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or opt in to receive SMS text messages.

Information We Collect
We may collect information that you voluntarily provide to us, including:

Name
Company name
Phone number
Email address
Mailing address
Information related to service requests, quotes, appointments, and support inquiries
Any other information you choose to provide

We may also collect certain technical information automatically when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Referring website

This information helps us improve our website and services.

How We Use Your Information
We may use your information to:

Respond to inquiries and support requests
Schedule and confirm appointments
Provide customer service
Deliver products and services
Send service updates and project notifications
Process quote requests
Improve our website and customer experience
Comply with legal obligations

SMS Communications
If you provide your mobile phone number and opt in to receive SMS messages from Northside Security, you may receive text messages related to:

Appointment reminders
Service updates
Technician arrival notifications
Project updates
Customer support communications
Account-related notifications

Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message.
For assistance, reply HELP or contact us at:
Northside Security
Phone: (812) 282-3142
SMS Consent
SMS consent is not a condition of purchasing any products or services.
SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

Sharing of Information
We do not sell your personal information.
We may share information only when necessary to:

Provide requested services
Work with trusted service providers who assist in operating our business
Comply with applicable laws, regulations, subpoenas, or legal processes
Protect the rights, safety, or property of Northside Security or others

Any third-party service providers are required to safeguard your information and use it only for the services they perform on our behalf.

Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality.
You may choose to disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of your information.
To make a request, please contact us using the information below.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have questions regarding this Privacy Policy or our data practices, please contact:
Northside Security
Phone: (812) 282-3142